Effective Date: 12-08-2025
Website: indianherbalmedicines.com
At Indian Herbal Remedies, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy explains how we process and deliver your purchases.
1. Order Processing
- All confirmed orders are processed within 24 hours (except Sundays and public holidays).
- Once processed, you will receive an email/SMS confirmation with order and tracking details.
2. Delivery Timelines
- Minimum Delivery Time: 2 days
- Maximum Delivery Time: 7 days
- Delivery time depends on your location and logistics partner availability.
- Remote or rural areas may require additional time.
3. Shipping Partners
We work with trusted courier and logistics partners to ensure timely delivery. Tracking details will be shared once your order is dispatched.
4. Shipping Charges
- Free shipping may be offered during promotions.
- Standard shipping charges (if applicable) are displayed at checkout before payment.
5. International Shipping
Currently, we do not ship internationally. Orders are accepted only within India.
6. Order Tracking
You can track your order using the tracking link sent to your registered email/WhatsApp once the product is shipped.
7. Delayed or Failed Delivery
- We are not responsible for delays caused by natural disasters, strikes, government restrictions, or courier partner issues.
- If delivery fails due to incorrect address/contact details, re-delivery charges may apply.
8. Damaged or Lost Packages
- If your order is received in damaged condition, please contact us within 48 hours with photo proof.
- If lost during transit, we will coordinate with the courier partner and either re-ship or refund your order.
9. Contact Us
Indian Herbal Remedies
📍 1X/446, Kallens Building, Aluva East, Kerala – 683561, India
📧 Email: ihrherbal@gmail.com
📞 Phone/WhatsApp: +91 8301089950
