PRIVACY STATEMENT

Privacy Policy

Effective date: 12/08/2015 • Website: indianherbalmedicines.com

Quick Links

  1. Introduction

  2. Information We Collect

  3. How We Use Information

  4. Cookies & Tracking

  5. Sharing of Information

  6. Data Security

  7. Data Retention

  8. Your Rights

  9. Children’s Privacy

  10. Third-Party Links

  11. Changes to This Policy

  12. Contact Us

1. Introduction

This Privacy Policy explains how Indian Herbal Remedies (“we,” “our,” “us”) collects, uses, and safeguards personal information when you use indianherbalmedicines.com (“Website”).
By using the Website, you agree to this Policy.

2. Information We Collect

  • Personal Information: name, email, phone, billing/shipping address.

  • Payment Information: processed by our payment gateway partners (we do not store full card/UPI credentials).

  • Order Details: products purchased, preferences, support queries.

  • Technical Data: IP address, device/browser type, pages viewed, and cookies.

3. How We Use Information

  • Process orders, payments, and deliveries.

  • Provide customer support and service updates.

  • Improve Website performance and user experience.

  • Prevent fraud and ensure transaction security.

  • Comply with legal, regulatory, and tax obligations.

  • Send marketing communications (you can opt out anytime).

4. Cookies & Tracking

We use cookies and similar technologies to remember preferences, enable core features, and analyze traffic. You can manage cookies in your browser settings; disabling cookies may impact site functionality.

5. Sharing of Information

  • Payment Gateways (e.g., Razorpay/PayU/CCAvenue) to process payments.

  • Courier/Logistics Partners for order delivery.

  • Service Providers (IT/hosting/analytics) under confidentiality obligations.

  • Authorities when required by law or to protect our rights, safety, and property.

We do not sell or rent your personal information.

6. Data Security

We implement reasonable technical and organizational measures to protect data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy and to comply with legal, accounting, or reporting requirements.

8. Your Rights

  • Request access to the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of data (subject to legal obligations and legitimate interests).

  • Opt out of marketing communications via the unsubscribe link or by contacting us.

9. Children’s Privacy

We do not knowingly collect personal data from children under 18. If you believe a child has provided data, contact us to remove it.

10. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy practices; please review their policies.

11. Changes to This Policy

We may update this Policy from time to time. The “Effective date” will be updated to reflect the latest version.

12. Contact Us

Indian Herbal Remedies
1X/446, Kallens Building, Aluva East, Kerala – 683561, India
Email: ihrherbal@gmail.com
Phone/WhatsApp: +91 8301089950

For terms of use, see our Terms & Conditions. For returns, see our Refund Policy.

© 2025 Indian Herbal Remedies. All rights reserved.

Terms & Conditions

Effective date: 12-08-2025 • Website: indianherbalmedicines.com

Quick Links

  1. Introduction

  2. Eligibility

  3. Products & Services

  4. Pricing & Payment

  5. Shipping & Delivery

  6. Cancellation, Returns & Refunds

  7. User Obligations

  8. Intellectual Property

  9. Limitation of Liability

  10. Medical Disclaimer

  11. Governing Law & Jurisdiction

  12. Changes to Terms

  13. Contact Us

1. Introduction

Welcome to indianherbalmedicines.com (“Website”). These Terms & Conditions (“Terms”) govern your access to and use of the Website operated by Indian Herbal Remedies (“we,” “our,” “us”). By using this Website, you agree to these Terms.

2. Eligibility

You must be at least 18 years old to place an order. By purchasing, you confirm you can enter a binding contract under Indian law.

3. Products & Services

We sell herbal and Ayurvedic products. Descriptions, images, and specifications are for general information and may be updated without notice.

4. Pricing & Payment

  • Prices are in INR and include applicable taxes unless stated otherwise.

  • We may revise prices and offers at any time.

  • Payments are processed through our third-party payment gateway(s). By paying, you also agree to the gateway provider’s terms.

  • For safety, we do not store full card details on our servers.

5. Shipping & Delivery

  • Orders are dispatched within timelines stated on our Shipping Policy page.

  • The minimum delivery timeline is 2 days and maximum delivery timeline is 7 days after the confirmed purchase order.

  • Delivery times are estimates and can vary due to logistics or unforeseen events.

  • Risk and title pass on delivery to the address provided by you.

6. Cancellation, Returns & Refunds

Refer to our Cancellation, Returns & Refund Policy for complete terms. Approved refunds are issued to the original payment method, subject to policy and gateway timelines.

7. User Obligations

  • Use the Website in compliance with applicable laws.

  • Do not engage in fraudulent, abusive, or harmful activities.

  • Do not interfere with the Website’s security, performance, or content.

8. Intellectual Property

All content (text, graphics, logos, images) is owned by Indian Herbal Remedies or its licensors. You may not copy, modify, distribute, or exploit content without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from your use of the Website or purchase/use of products.

10. Medical Disclaimer

Our products are Ayurvedic/herbal wellness products and are not intended to diagnose, treat, cure, or prevent any disease. Information provided is educational and not a substitute for professional medical advice.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts at Ernakulam, Kerala shall have exclusive jurisdiction.

12. Changes to Terms

We may update these Terms periodically. The “Effective date” will reflect the latest version.

13. Contact Us

Indian Herbal Remedies
1X/446, Kallens Building, Aluva East, Kerala – 683561, India
Email: ihrherbal@gmail.com
Phone/WhatsApp: +91 8301089950

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